Classification: EL09-019a

Reference: NTB09-063A

Date: October 19, 2011

BLUETOOTH(R) PHONE SYSTEM; INITIAL DIAGNOSIS

This bulletin has been amended. Several items have been updated/added throughout the bulletin. Please discard all previous copies of this bulletin.

APPLIED VEHICLES: All Nissan vehicles with factory equipped Bluetooth(R) phone system

SERVICE INFORMATION

If a vehicle comes to the dealer with a Bluetooth(R) phone system related concern, use this bulletin for initial diagnosis.

This bulletin will help reduce unnecessary diagnosis and parts replacement. Begin with the CONFIRM COMPATIBILITY section, below.

CONFIRM COMPATIBILITY

INITIAL DIAGNOSIS & TROUBLESHOOTING TIPS

Bluetooth(R) Connection Concerns

Phone "Re-Pairing"

Bluetooth Audio Streaming Concerns

Call Waiting Concerns

Voice Recognition Concerns

Sound Quality Concerns

Vehicle Phonebook Concerns

Customer Information