Keyless Entry Lock/Unlock Request Button Does Not Respond
Date: April 3, 2013
NISSAN; LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE DOES NOT RESPOND
APPLIED VEHICLES: Nissan vehicles
With user configurable "Intelligent Key Lock/Unlock on outside door handle"
The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, or through the "Combination Meter settings" depending on the vehicle model, year and trim level.
See the owners manual for model and year specific user configurable options.
Not all vehicles that have Intelligent Key or lock/unlock request buttons located on the outside door handles have a user configurable option to allow this feature to be enabled or disabled.
If the lock/unlock request buttons do not operate, but the intention is for this feature to be active:
"Confirm that "Intelligent Key Lock / Unlock" (Audio/Visual/Navigation system) or "I-Key Door Lock" (Combination Meter), has been enabled and is "ON" in the Comfort & Conv. Settings or Combination Meter vehicle settings as applicable.
See figures 1, 2, 3 and 4 above for examples.
In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed.